LISA.EXE v2.0 // MISSION_002
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Quote Redesign — Next Gen Start: pixel title with the keywords agility, future proof, and forward thinking, next to the quote overview transitioning diagonally from old to new
MISSION_002 ✓ DONE ★★★ +3200 XP
Quote Redesign — the first step toward a new platform

The first module of a completely new software generation for LogicTrade. From 11 locked-down tabs to a quote that can go out the door in under a minute — without losing the complexity of the furniture industry.

[ROLE]
Product Designer
[DURATION]
3-4 wks design · since Feb '26
[TEAM]
1 designer · dev team
[TOOLS]
Figma · Claude Code
// LOG_ENTRY — CONTEXT

Outdated software, renewed module by module

LogicTrade's ERP software for the furniture industry had grown organically for years, module after module, without a central design vision. The result: every module with its own logic, locked-down forms, and an interface that betrayed its age. As the only designer at LogicTrade, the responsibility for the full redesign — module by module — was mine. Quote was the first.

// LOG_ENTRY — THE PROBLEM

11 tabs to create one quote

The old quote module consisted of 11 tabs, each filled with fields without a clear hierarchy. Putting together a simple quote meant a long trek through fields that were more often empty or irrelevant than useful. That costs time — and time is exactly what a salesperson at the counter, with a customer standing in front of them, doesn't have.

The old quote module with eleven tabs stacked on top of each other: Quote, Quote lines, Margins, Memo, Layout, Comments, Files, Signatures, Shipping units, Messages, and Appointments Eleven tabs, and this is one of them
// LOG_ENTRY — THE BRIEF

Fast to build, fast to share — without losing functionality

The brief wasn't to "cross out fields". The furniture industry is complex — delivery terms, margins, delivery addresses, payment terms — and that complexity doesn't just disappear. The goal was being able to build a quote super fast and share it with the customer, fresh and modern, without losing functionality: hiding complexity smartly behind good defaults and a natural flow.

// SIDE_QUESTS — PITFALLS

The obstacles along the way

High information density

The data needed for a quote in the furniture industry can't simply be reduced — it had to live somewhere, just not all visible at once.

Thinking ahead for the whole package

Quote is the first of 10+ modules still to come. Every choice also had to work for Service, Planning, and everything after — not just for this screen.

Building buy-in with stakeholders who had a strong vision

Taking internal convictions into account in the process, without letting them overshadow user needs — by backing choices with concrete prototypes instead of pitting opinions against each other.

A wide range of users

From shop staff who've worked with the system for 20 years, to students with a part-time job of 2-3 days a week. Both need to be able to use it without training.

// LOG_ENTRY — PROCESS & MINDSET

The starting point: an A4 quote, but digital

ACHIEVEMENT UNLOCKED — CORE CONCEPT

"A route list on a memo board, translated digitally — that paper feel kept the flow low-effort instead of form-like."

That "paper feel" wasn't an aesthetic choice but a guiding principle: every decision was tested against the question of whether the screen still felt like something you could "just read and fill in", rather than a system you have to navigate through. That also made the concept the answer to the wide range of users: an A4 sheet or a route list on a memo board is familiar and almost intuitively understandable, for everyone — whether you have 20 years of experience or just work two days a week. By taking that offline familiarity as a starting point, the design naturally carried along the largest group of users, without separate training paths or simplified modes. That concept then became the guiding thread for three principles that drove every design decision.

01
LOW-EFFORT FLOW

The user thinks about the quote, not about the system around it.

02
LOW COGNITIVE LOAD

Complexity still exists, but is never all shown at once.

03
FLOW LEADS

This first flow determines how future modules — sales orders, purchasing — will behave later.

// LOG_ENTRY — ITERATIONS

From sketch to system

The first sketch didn't define a quote screen but a framework: where does an entity's identity belong, where does the main content go, and what moves to the side panel. That same framework had to work for Service and Planning too. The finished screen follows the zones one-to-one.

// LOG_ENTRY — BEFORE & AFTER

Old vs. new

Drag the handle to slide the old screen away. Two spots in the software, shown twice: the overview where a salesperson lands, and the detail screen where the quote gets built.

// THE OVERVIEW
The new quote overview with three KPI cards at the top, a search bar with filters, and a calm table with customer, amount, and status pill The old quote overview: a dense table with eleven columns including quote number, date, reference, salesperson, account number, address, and delivery BEFORE AFTER

From eleven columns that all carry equal weight, to five plus KPIs that summarize the day

// THE DETAIL SCREEN
The new detail screen: the quote as an A4 document with customer details, lines, and total, and a side panel on the right with appointments and history The old detail screen with eleven tabs and the quote lines as a table with columns for line number, reference, item number, and description BEFORE AFTER

The quote comes out from behind the tabs and sits on screen as an A4 sheet

Drag the handle to compare, or click either half to open that screen at full size. With the keyboard: tab to the slider and use the arrow keys.

// LOG_ENTRY — TIMELINE

From design to ongoing iteration

FEB '26
Design sprint started — 3-4 weeks of active design work through delivery
APR '26
Live in beta with the first group of users
MAY '26
Wide rollout to all customers
SINCE MAY '26
Ongoing iteration based on customer feedback, together with development — partly fed by a built-in feedback channel (see reflection)
// LOG_ENTRY — RESULT

Measured: from 3:20 to 0:55

Same test scenario, old vs. new flow: creating a new quote for a new customer, adding the same item, and sending the quote.

3:20 → 0:55
time for identical test scenario
-72%
time saved
LIVE SINCE
MAY '26
foundation for Service & Planning
// LOG_ENTRY — REFLECTION

What I take from this

Convincing by letting people feel it, not discuss it

You won't win over a stakeholder without a design background but with a strong opinion through discussion — but you can if you let them feel the proposal. With Claude Code I didn't build wireframes but fully worked-out prototypes that simulated the new software down to the detail, every choice backed by a UX principle: cognitive load when shielding complexity, Hick's Law when reducing choice stress, Jakob's Law when matching familiar patterns. That shifted the conversation from "I think this works" to "look, this is how it feels — and this is why". It's been my way of working ever since.

No time to test? Build feedback into the product

The organization had little room for extensive testing upfront — the priority was on designing and launching. I compensated with a fallback feature: beta and live users could always switch back to the old module, with a single question asking why. That prevented change shock and delivered continuous "free" feedback, without needing dedicated test time. That's exactly why the iteration since May has been ongoing. The takeaway: testing makes a product better, and if there's no room for it upfront, you build that effect in some other way.

Seeking sparring partners outside the usual paths

As a solo designer, I found sounding boards in a marketing and a dev colleague with a feel for design, in Claude, and in people from my own network in the home furnishings industry.

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